Alkoot Global Care v23.2.6

Vidal Healthcare Services Pvt Ltd.

About this app

Developer Description

Access your Policy & Claim information anytime anywhere

View Policy information (policy start & end date, benefits covered.
Option to download E-Card for all family members.
Search the nearest network provider.
View the status of Pre-Approvals.
Submit new claim & track the status of claim till payment.
Medical History of the family.
Reminder Setting for medication.
Automatic dial & intelligent recognition of member for enhanced customer experience
Option to initiate a call to the nearest provider in case of emergency along with a trigger to Al Koot customer service team to ensure assistance is provided.

What's New

Bug fixes to improve overall stability

Version Information

Version: 23.2.6
Downloads: 50K+
Updated on: Jan 8, 2026
Released: Jan 3, 2019
Requires: Android 6.0

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Alkoot Global Care users say on Google Play

★★★★★

A Google user

Unable to upload claim form in pdf format due to error. While submitting the claim after uploading the forms in jpeg format, application is crashing. Tried many times. No improvement.

★★★★

A Google user

There is no provision to set reminders in a monthly, weekly basis in the medication reminder section. Example, some medicine needs to to take weekly or monthly basis. Vitamin D normally needs to take weekly initial stage then monthly for another 6months. Admin/devoloper need to update this. And unutilized insurance amount also missing. It is useful especially like in dental treatment where limit amount is not enough Request to add this facility as soon as possible.

★★★

Vedran Vitezica

Overall the app is good, however had a biter experience since the pre-approval status not showing correctly when fully approved or partially approved so in my case there was a partial approval which was not clearly indicated end has costed me money. The status should clearly indicate either APPROVED or PARTIALLY APPROVED.

★★

Ahmed Al-Emadi

Convenient, but appc crashes if calim forms are updated as pdf. A workaround is to upload image files instead. Please fix.

★

Marijke Haasbroek

Possibly one of the most useless apps. Please can you update your app so it does not close anytime you open it. Also, if additional information is requested then one should be able to upload the details and add a comment. This is not possible. The app is either crashing or it takes you back to the claim without being able to upload the info. Also, you can't submit any documents for pre-approval. Why have this available if can't be used. A lot of work is needed on this app!

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