Amex Japan icon

Amex Japan v7.25.0

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About this app

The Amex Japan app effectively solves the problem of managing credit card usage and payment history for American Express cardholders in Japan, providing a convenient and user-friendly experience. This app benefits most those who frequently use their American Express credit cards and need to track their expenses and payment history on the go. Compared to other finance apps, Amex Japan stands out with its excellent user rating and moderate download numbers, indicating a high level of user satisfaction. However, its functionality is somewhat limited to American Express card management, which may not make it a comprehensive finance management solution for users with multiple credit cards or financial accounts.

Pros

  • With an excellent user rating of 5.0 out of 5 and over 500,000 downloads, Amex Japan demonstrates a high level of user satisfaction and social proof, indicating a well-designed and reliable app.
  • The app's free model without in-app purchases or ads provides a seamless and uninterrupted user experience, allowing users to manage their credit card accounts without additional costs or distractions.
  • The developer, American Express, is a reputable and well-established financial institution, which adds to the app's credibility and trustworthiness, especially for users already invested in the American Express ecosystem.
  • The app's lack of permissions requests suggests that it does not collect or access sensitive user data beyond what is necessary for its functionality, enhancing user privacy and security.

Cons

  • One concern is the app's limited functionality, which is primarily focused on managing American Express credit cards, potentially limiting its usefulness for users who need to manage multiple financial accounts or credit cards from different providers.
  • Although the app has a high user rating, the total number of ratings is relatively low at 5.0, which might not accurately represent the full range of user experiences and opinions, especially for less common use cases or issues.
  • The app requires Android 12 or later, which may exclude users with older devices or those who have not updated their operating system, potentially limiting its accessibility and adoption.

Best for: The ideal user for the Amex Japan app is a tech-savvy individual, likely between the ages of 25 and 55, who is an existing American Express credit card holder in Japan, has a moderate to high level of financial literacy, and seeks a convenient, user-friendly mobile solution to manage their credit card accounts and track expenses on the go.

Developer Description

A credit card app that allows you to view credit card usage details and manage payment history Expenses can be settled with Amex credit cards

The official app for credit card members provided by American Express, "American Express Service App".
You can check the status of credit card payments and the number of points at any time from your device.
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Main function
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• Confirmation of credit card usage status
See all your American Express card purchases and charges.

• Usage statement (PDF)
You can check the billing statement in PDF format.

• Check points, pay with points
Points can be used to check earned points and to pay for payments after using the card.

• Login with fingerprint authentication
If you are using a compatible device, you can use fingerprint authentication to log in. You can use the app safely and smartly.

• Push notification function
Notifications such as credit card usage amount will be notified by push notification in a timely manner.

• New Member Referral Program
You can easily use the new member referral program that allows you to earn more points with a single touch.

• Confirmation of campaign information, pre-entry (Amex offer)
You can register for the ongoing registration campaign with one click. You can also check the registration status to see if the campaign registration has been completed.

• Confirmation of available credit card balance
Enter the amount available on your card to instantly see how much is currently available.

• Use of revolving credit
You can easily use the app "Payflex Ato Revolving®", a service that allows you to change your card usage for lump sum payment to revolving payment. In addition, you can check the revolving payment usage limit and balance.

• Use of subdivision
You can change to installment payment for card usage of 10,000 yen or more. You can also choose the number of payments.

• Set up online statements (paperless)
You can switch to a "paperless" card statement. 

• Suspension of credit card usage
You can pause immediately from the app, such as when you lose your credit card.

• Usage history search function
By entering the store name, etc., you can easily search for usage details for the past 7 months. In addition, it is possible to narrow down by card member, date range, etc.

• Set spending limits for family/additional cards
You can set a spending limit for each family member or additional card.

• Reissuance of credit card
If your credit card is lost or stolen, you can use the app to reissue your credit card.

• Registration/change of cardholder information
You can register and change your phone number and email address.

▼Recommended for:
・ Those who want to manage credit card details and history all at once
・ Those who want to check credit card payments with the app
・ Those who want to check credit card details and credit card points with the app
・ Those who want to manage credit card payments and history all at once with the app
・ Those who want to check the accounting history of past credit card payments and expenses with a credit app
・ I want to manage the payment of expenses with a business credit card
・ Those who are looking for an application that can manage multiple credit cards at once
・Those who want to use the points earned by paying with a credit card for the next purchase
・ Those who want to check the history of lump sum payment and revolving payment with the credit card application

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Notes
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*This app can only be used with cards issued by American Express in Japanese yen.
*Cardholders who have already registered for American Express Online Services can use this app with the same user ID and password. If you have not registered your user ID and password, please download this application and proceed from "Those who have not registered your user ID and password" on the login screen.
* Downloading and using this app is provided based on the "American Express Service App License Agreement".
Amex JP Support Application License Agreement

Privacy

Given that the Amex Japan app does not request any permissions, it appears to handle user data and privacy responsibly, minimizing potential security risks. However, users should still be cautious when accessing financial information online and ensure they are using the app over a secure connection. Regularly reviewing account activity and reporting any suspicious transactions to American Express is also advisable.

Tips

To get the most out of the Amex Japan app, users should first ensure they have the latest version installed to access all features and security updates. Setting up push notifications can help users stay informed about their account activity and payment due dates. For optimal performance, closing unused apps and restarting the device periodically can help maintain the app's responsiveness and battery efficiency.

What's New

いつもご利用いただきありがとうございます。 アメリカン・エキスプレスの公式アプリが会員の皆様にとって使いやすいアプリであるよう、新機能追加やバグ修正、また頂戴したご意見の反映のために定期的にアップデートを行っております。
一部機能修正を行いました。

Version Information

Version
7.25.0
Downloads
500K+
Updated on
Nov 11, 2025
Released
Jan 24, 2026
Requires
Android 12

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