Pure Chat - Live Website Chat v4.006
Ruby Receptionists
About this app
Pure Chat - Live Website Chat solves the problem of providing an easy and fast way to add live chat to a website, benefiting small to medium-sized businesses and e-commerce sites the most. Compared to alternatives in the Business category, Pure Chat stands out with its simplicity and ease of use, but falls short in terms of advanced features and customization options. With a moderate download count and a good user rating, Pure Chat has established itself as a reliable solution. However, its limited functionality and lack of updates may hinder its growth and competitiveness in the market.
Pros
- Pure Chat has a simple and intuitive interface, making it easy for businesses to set up and manage live chat on their website, which is a significant advantage for those without extensive technical expertise.
- The app's moderate download count and good user rating indicate a level of social proof and reliability, which is essential for businesses looking for a trustworthy live chat solution.
- Pure Chat's developer, Ruby Receptionists, has a professional website and provides a dedicated email for support, which suggests a commitment to customer service and a positive user experience.
- The app's lack of permissions and in-app purchases ensures a seamless and non-intrusive experience for users, which is a significant benefit for businesses prioritizing user experience and data privacy.
Cons
- Pure Chat's limited functionality and lack of advanced features may not meet the needs of larger businesses or those requiring more customization options, which could limit its appeal and competitiveness.
- Some users may find the app's simplicity and ease of use to be a double-edged sword, as it may not provide the level of control and flexibility they require, which could lead to frustration and disappointment.
- The app's update frequency is not explicitly stated, which may raise concerns about the developer's commitment to maintaining and improving the app, and potentially impact its long-term viability and security.
Best for: The ideal user for Pure Chat is a small to medium-sized business owner or e-commerce site administrator who needs a simple and easy-to-use live chat solution to enhance customer engagement and support on their website, and has basic technical skills and a limited budget for customer support software.
Developer Description
The easiest & fastest way to add live chat to your website.
Once you add the snippet to your website, you can chat with website visitors from anywhere with the Pure Chat mobile app! Using the app, you'll get helpful notifications when a new website visitor wants to chat, plus you can change your availability, access historical chat transcripts and more! Sign up today!
Be sure to check out our website to get the most out of the app: https://www.purechat.com
Privacy
Given that Pure Chat requires no permissions, it is a relatively safe app to use, and users do not need to worry about their data being collected or misused. However, as with any live chat solution, users should be cautious when sharing personal or sensitive information through the chat interface, and businesses should ensure they have adequate data protection policies in place. To further enhance security, users can consider using a VPN or other encryption methods when accessing the chat interface.
Tips
To get the most out of Pure Chat, businesses should first set up the app on their website and customize the chat interface to match their brand, which can be done through the app's intuitive settings menu. Additionally, users can optimize performance by ensuring their website is optimized for mobile devices and has a fast loading speed, which can be achieved through various website optimization techniques. Finally, businesses can integrate Pure Chat with other apps and services, such as CRM systems or helpdesk software, to streamline their customer support and enhance the overall user experience.
What's New
Version Information
- Version
- 4.006
- Downloads
- 100K+
- Updated on
- Nov 3, 2025
- Released
- Apr 21, 2014
- Requires
- Android 8.0
Statistics
Google Play Rating History
Rating Distribution
Downloads Over Time
Pure Chat - Live Website Chat has been downloaded times. Over the past 30 days, it averaged downloads per day.
Shaded area shows 30-day prediction based on historical trends
Historical data collection started recently. More data points will be available over time.
Pure Chat - Live Website Chat users say on Google Play
M. Ansari
It is all i wanted. I am in love with this app.
James van Scoyoc
I'm setting up a website for someone else, and I just got this today. So far so good, except that I couldn't find a way to be notified of incoming messages via a pulldown message from the top of the screen, or a flag on the app icon itself. Is there a way to do that?
Mcking Khalep
Good but no notification for incoming visitors
D R
FYI to anyone interested this is a paid for service and only a 30 day trial. It is 39/month paid annually! Would not advise look for another alternative
Lee Stevens
Promising app, fails to deliver. Support fail to follow up. Installed Mar '20 - 50% of website chats since resulted in missed chats, often coming through up to 30 mins after customer leaves webpage. All s9 android 10 settings setup to keep app awake and not let app sleep so as to receive push notifications, to no avail. To unreliable to use any longer. Pity though as easy to setup and install.
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