Pakistan Citizen Portal v3.2.34

National IT Board, Government Of Pakistan

About this app

Developer Description

Pakistan Citizen Portal - An integrated citizens grievance redressal system

Pakistan Citizen Portal is an integrated citizens grievance redressal system connecting all government organizations both at federal and provincial levels. The system will serve as carrier of complaints to their respective offices across all over Pakistan. Eventually, the citizen feedback will be linked to an officer’s performance and promotion. The App will serve as complementary channel between citizen and government.

Version Information

Version: 3.2.34
Downloads: 5M+
Updated on: Nov 3, 2025
Released: Oct 23, 2018
Requires: Android 5.0

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Pakistan Citizen Portal users say on Google Play

★★★★★

aamir gurmani

a very good application interface font is very small

★★★★

Awais Aslam

Good

★★★

Muhammad Mohsin

Dear Sir, I am writing to report a persistent technical issue I am facing with the Citizen Portal application. When I attempt to sign in, the next screen fails to load, and I receive the message: "some technical fault occur, try again later." This issue happens from 3 days. Today, I tried reinstalling the app but am now completely unable to sign in. Please help me resolve this issue as soon as possible.

★★

Ahmed Rana

1. interface is not very user- friendly. one can't go back a step to rectify things while filing a complaint. if one goes back, his draft complaint won't be saved. 2. A permissions bug is stopping pics from uploading 3. while writing a complaint , the keyboard hides the text area. so one can't read what is being typed. 4. no action being taken on clicking the withdraw omplaint option. 5. No search bar on the top of institutions page to quickly find and select the relevant desired institution.

★

Tufail Shaheen

Our complaints remain pending for 20–25 days, and even after sending multiple emails, there is no response. It is requested that all complaints should be resolved and replied to within a maximum of 20 days so that people’s trust in the system can be maintained.