SSGC Customer Connect v3.2.8
SSGC
About this app
The SSGC Customer Connect app aims to facilitate customers of SSGC through a user-friendly mobile application, but its below-average user rating of 2.6/5 suggests significant issues that may deter potential users. Despite this, the app's moderate download numbers of 500,000+ indicate a sizable user base, primarily benefiting SSGC customers who require convenient access to services. Compared to alternatives in the Business category, SSGC Customer Connect's lack of permissions is a notable advantage, but its limited features and low user rating hold it back. The app's simplicity and reliability are its strongest suits, but it falls short in terms of overall user satisfaction.
Pros
- The app's moderate download numbers of 500,000+ demonstrate a level of social proof, indicating that a sizable number of users have found it useful for their needs.
- With no permissions required, the app poses minimal risk to user data and device security, making it a relatively safe choice for those concerned about privacy.
- The app's free model and lack of in-app purchases or ads provide an uninterrupted user experience, allowing customers to focus on accessing SSGC services without distractions.
- The developer's website and email provide accessible channels for feedback and support, which is essential for an app with a below-average user rating.
- The app's simplicity and ease of use make it accessible to a wide range of users, including those who may not be tech-savvy.
Cons
- The app's below-average user rating of 2.6/5 raises significant concerns about its overall quality and user experience, suggesting that the app may not meet the expectations of many users.
- The lack of features and limited functionality may not be sufficient for users who require more comprehensive services or tools, potentially leading to frustration and abandonment.
- The app's compatibility with Android 7.0 and above may exclude users with older devices, limiting its reach and accessibility to a broader audience.
- The developer's response to user complaints and feedback appears to be inadequate, given the significant number of negative reviews and low overall rating.
Best for: The ideal user for the SSGC Customer Connect app is likely an SSGC customer who requires convenient access to services, is moderately tech-savvy, and values simplicity and ease of use, but may not require advanced features or comprehensive tools, and is willing to tolerate some limitations in exchange for a straightforward and relatively secure user experience.
Developer Description
Facilitating customers through reliable and user-friendly mobile application
SSGC Customer Connect is a service provider app which brings the real-time data at your fingertips. Want to view your past records? Need to file a complaint? Want your billing information? Or looking for a facilitation center? You can have it all in one place. Download it now for your convenience!
It aims to bring a positive contribution to the community by making the services compatible with mobile devices. It saves your time and efforts and let your complaints monitored while you sit back and relax. By giving you the billing information on the app it eliminates the need for the paper bills to be delivered at home.
You can also record your gas units and can get up-to-date information for the past and current months. Since customers find it a tough job to call the customer support for the bill inquiry but now with SSGC Customer Connect, they can get their gas bills right on their mobile devices.
The Complaint Management feature allows lodging your complaints which it forwards to the concerning department. Not only this, you can also report a gas leakage, theft or any deception immediately using our ‘Pin the Pain’ feature.
Services are just a click away:
Download the app and sign up as a customer, enter your profile information and get access to the multiple features build to service your needs.
Features:
Facilitation Centres: Searching for the nearby facilitation centers can be a daunting task especially when you need help immediately. With SSGC Customer Connect you can fetch all the information of the facilitation centers/gas centers and connect to the one which is nearby to your location.
Billing Information: No need to worry if you have misplaced your gas bill or drop it somewhere you can’t remember. Billing Information feature allows the customer to view the current month bill details including total amount due and due date. You can also access the bill information of the previous months.
Complaint Management: Unsatisfied with the services, have an issue with the bill or any other matter of concern. File a complaint by entering the required information and your message and submit on the app. Not only this, but you can also share the services feedback with them.
Pin the Pain: One of the best features of SSGC Customer Connect which cater to your emergency requirement on time. If in case you find a fraudulent activity or a gas leakage at your home or in your surrounding you can straight away report it on the app.
SSGC Customer Connect services are available 24/7. Login to our app to explore more about us.
Privacy
Given the app's lack of permissions, it is unlikely to collect sensitive user data, but users should still be cautious when accessing SSGC services through the app. To ensure security, users should only download the app from trusted sources, such as the Google Play Store, and keep their device and app up to date with the latest security patches.
Tips
To get the most out of the SSGC Customer Connect app, users should first familiarize themselves with the app's limited features and functionality, and then explore the developer's website and support channels for additional resources and guidance. Additionally, users can optimize the app's performance by closing unnecessary background apps and ensuring a stable internet connection.
What's New
Fixed several crash issues for smoother performance
Improved device compatibility across more Android versions
General stability and performance enhancements
Thank you for using the SSGC app and keeping it up to date!
Version Information
- Version
- 3.2.8
- Downloads
- 500K+
- Updated on
- Oct 20, 2025
- Released
- Sep 24, 2020
- Requires
- Android 7.0
Statistics
Google Play Rating History
Rating Distribution
Downloads Over Time
SSGC Customer Connect has been downloaded times. Over the past 30 days, it averaged downloads per day.
Shaded area shows 30-day prediction based on historical trends
Historical data collection started recently. More data points will be available over time.
SSGC Customer Connect - Google Play Rankings
Top Rankings
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|---|---|---|---|---|
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Ranking History in
No ranking data available yet. Rankings are updated daily.
#38 in Top Free Business in Pakistan
SSGC Customer Connect users say on Google Play
Muhammad Avais
Unable to register, OTP expire before ariving, if you guys can not make it quick atlest increse OTP exp iry time 5 mins
Muhammad Jamal Uddin
After last update, I am seeing an error while paying from the card. when I am clicking on Pay Now -> Debit/Credit Card -> Popup appears that we will charge 2.somethign % extra in this mode of payment. After clicking on yes I am seeing error screen
Syed jawad Zaidi
The app is not working, I have tried multiple times but it always shows the same error of the internet connection problem.
Saifullah Khan
I am a Pakistani living abroad. I was hoping that this application would provide timely bill information. I have been wanting to see my bill in detail for the past several months but I can never download my Gas bill with this application program. ایمانداری سے ورکرز بھرتی ہوتے تو کچھ تبدیلیاں نظر آتیں یہاں پرچیاں چلتی ہیں جس کا نتیجہ دفتری اوقات میں موبائل فون پر غریبوں کی فلمیں دیکھنے کے سوا اور کچھ یاد نہیں رہتا کمپلیین کرتے کرتے ہم تھک گئے ہیں
Muhammad Hamza
No follow up on Complaints. Need to visit customer care physically even after doing Complaints via app or on call. Secondly, app is not opening. it's showing, your phone internet connection is not working. Even my Internet is working fine. Why app is not opening? it's a bug.
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