Groupe Mutuel v25.19.2
Groupe Mutuel Services SAAbout this app
The Groupe Mutuel app appears to be designed to simplify various tasks and services for its users, potentially making it a valuable tool for individuals affiliated with or requiring services from Groupe Mutuel. Given its high user rating of 4.2 out of 5 and over 100,000 downloads, it seems to be well-received, especially considering it's free and doesn't contain ads. In the productivity category, its lack of permissions stands out, suggesting a focus on privacy. However, without more specific details on its features, it's challenging to compare it directly to other productivity apps, but its reception indicates it meets the needs of its target audience effectively.
Pros
- The app's high user rating of 4.2 out of 5 indicates a strong satisfaction level among its users, suggesting that it effectively solves the problems it aims to address.
- With over 100,000 downloads, the app has a moderate level of social proof, implying that a significant number of people find it useful for their needs.
- The app's lack of permissions is a significant advantage, as it suggests a strong commitment to user privacy and minimal data collection, which is a rare but welcome trait in modern apps.
- The fact that the app is free and does not contain ads enhances the user experience, making it more likely that users will find it useful without the distraction or financial burden often associated with other apps.
- The developer, Groupe Mutuel Services SA, providing a website and email for support, indicates a level of transparency and willingness to engage with users, which can be reassuring for those seeking assistance or having questions.
Cons
- One potential concern is the app's specificity to Groupe Mutuel services, which might limit its utility for a broader audience not affiliated with the group, potentially making it less versatile compared to other productivity apps.
- The lack of detailed information about the app's features and functionalities in the official summary might make it difficult for potential users to understand its full capabilities and benefits before downloading.
- Given that the app requires Android 7.0 or later, users with older devices might find themselves excluded from using the app, which could be a drawback for those with older hardware.
- Without knowing the exact features, there's a possibility that some users might find the app too specialized or lacking in certain functionalities they expect from a productivity tool.
Best for: The ideal user for the Groupe Mutuel app is likely an individual who is affiliated with or frequently interacts with Groupe Mutuel for services, possessing a moderate level of technical skill to navigate the app's features, and values privacy and simplicity in their productivity tools.
Developer Description
The Groupe Mutuel app will make your life easier
Medical invoices
- π Scan and send your invoices instantly, in just two minutes!
- π Track your deductible and co-insurance status in real time
Contracts and Documents
- π₯ Find all your documents and reimbursements in one place
- π Update your contracts and personal details yourself
- π« Thanks to the application, keep your insurance card close to hand
- βοΈ Find the telemedicine number for your insurance model
Digital services
- π©ββοΈ Take control of your healthcare journey with Compassana, your new health partner
- π Check your symptoms with Ada, artificial intelligence at the service of your health
Download the application now to discover and take full advantage of all the digital features and services available!
Do you have any questions?
- Call the Customer Area hotline on 058 058 71 71, Monday to Friday, from 08.00 to 18.00 (8 cts./βmin.)β
- Write to us: customer.area@groupemutuel.ch
- FAQ - https://www.groupemutuel.ch/en/private-customers/our-services/customer-area/faq-espace-client.html
Privacy
Given the app requests no permissions, it appears to be very privacy-conscious, which is a significant advantage in terms of data protection. However, users should still be cautious about the information they input into the app, as with any digital service. It's also advisable to keep the app updated to ensure any potential security vulnerabilities are addressed promptly.
Tips
For first-time users, it's recommended to explore all sections of the app to understand its full range of services and features. Additionally, checking the developer's website for any user guides or FAQs can provide insights into how to get the most out of the app. Regularly updating the app will also ensure access to the latest features and security patches.
What's New
This update fixes some bugs.
We regularly modify your Customer Area in an effort to continuously improve it. To make sure you don't miss anything, please activate the updates.
Like the application ? Rate it ! Thanks to your comments, our application is constantly evolving.
Version Information
- Version
- 25.19.2
- Downloads
- 100K+
- Updated on
- Dec 16, 2025
- Released
- Dec 7, 2016
- Requires
- Android 7.0
Statistics
Google Play Rating History
Rating Distribution
Downloads Over Time
Groupe Mutuel has been downloaded times. Over the past 30 days, it averaged downloads per day.
Shaded area shows 30-day prediction based on historical trends
Historical data collection started recently. More data points will be available over time.
Groupe Mutuel users say on Google Play
The app is genuinely good! Sometimes it is a little bit hard to find a specific function or document, but it offers everything I need: Easy submission of documents, an overview of my insurance costs and returns, as well as an AI assistant to check symptoms which has actually saved me visits to the doctor.
Fast, pretty comprehensive, accurate and easy to use. Should be possible to make changes with contracts, conditions or users directly in the app, with an easy-to-fill request form. I wanted to have my son complementary insurance moved to his GM account and apparently is not possible in the app, I need to send a letter where I don't know what to write, and is annoying.
The app' is good. It happens some scanned documents, with their photo scanner, are strangely not accepted, and you need to repeat the process a certain number of times, which is quite annoying. Other than that it works quite well, and is a bit faster then when you try to call the hotline.
Crashes too often
every time you need the app there is mandatory update instead of working app. get it together!