CHI311 screenshot 0 CHI311 screenshot 1 CHI311 screenshot 2 CHI311 screenshot 3 CHI311 screenshot 4 CHI311 screenshot 5 CHI311 screenshot 6 CHI311 screenshot 7

About this app

Developer Description

Chicago 311

See a pothole? Notice an open hydrant? Let us know. The official CHI 311 app allows residents and businesses to quickly and easily connect to Chicago city services. CHI 311 will be your first place to submit and track non-emergency service requests, get real-time updates, and find information on-the-go. You can also explore work being done in your area.

Sign up for your 311 account to access city services and track your requests today.

FEATURES
- Create new service requests
- Check the status of existing requests and the time it will take to resolve
- Snap a photo and submit it with a request to improve accuracy
- Map your request to help pinpoint a location
- Create an account to track your service requests and get local, relevant info
- Search and see helpful knowledge articles
- Discover requests in your neighborhood


CITY SERVICES
- Report a pothole
- Fix my streetlight
- Graffiti removal
- Rodent baiting request
- Garbage cart maintenance
- Tree trim request
- Ice/snow removal request
- No heat complaint
- Abandoned buildings
- Clean and Green program registration
- Clean a vacant lot
- Report stray animals
- Senior well-being request
- Report a building violation

Built with Chicagoans, for Chicagoans!

Version Information

Version
-
Downloads
50K+
Updated on
-
Released
Dec 13, 2018
Requires
Android Varies with device

Statistics

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Rating Distribution

Total Ratings:

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CHI311 users say on Google Play

★★★★★
Cari Garafalo Cari Garafalo

They fixed the location selector, it's working again! Thanks so much, I had been stuck using Firefox with the glitchy webpage that won't let you attach more than one photo, but now the app is working so it's much easier to pitch in. Thanks for fixing it!

32 May 12, 2025
★★★★
Kenneth Smith Kenneth Smith

All of a sudden, I can't sign in!

0 Jul 2, 2025
★★★
Altoine Barker Altoine Barker

This app is amazing when it works. Currently, I am unable to create a service request because I either can't lock in the address I enter manually or I'm unable to use the Select on Map feature. This is the first step in creating a Service Request.

17 Jun 8, 2024
★★
Joe Lanza Joe Lanza

App is extremely unreliable and unusable now. Latest issue that's been going on for months is that you can no longer enter an address or select a location on the map to submit a report. It keeps zeroing out the address or resetting the map so you can't continue reporting the issue.

5 Jul 1, 2024
Mike Fragassi Mike Fragassi

This once worked. Now it won't allow me to enter my address for a service request, nor will it accept my map location. So I can't enter a service request, at all. I tried restarting, & checking that location permissions were on - no dice. Then I tried creating an account. *That* failed - it wouldn't accept my username/password. So, this is useless to me now.

37 Jun 19, 2024

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