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HSBC Health vVARY

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About this app

Developer Description

HSBC Life Online Health Services

Expert healthcare that’s only a tap away.

HSBC Life Online Health Services allows you, as a HSBC Life protection customer, to access a world of healthcare from your phone, anytime, wherever you are.

6 important services. 1 convenient app.

At HSBC Life we’re committed to providing support and peace of mind at every stage of life.

In recognising that your ongoing health is of vital importance to both you and your family, we’ve partnered with Square Health who can provide you with expert medical assistance and wellbeing support – all accessible through the HSBC Life Online Health Services app.

Square Health is the sole provider of the following clinical health services:

• Second Medical Opinion - an extra layer of reassurance. Check a diagnosis, ask questions and get advice on treatment options by speaking to a UK-based medical specialist by video call or face-to-face.

• Remote GP Consultation - your consultation is only a call away. Talk to a UK doctor 24/7 about any health or medical concerns by video call

• Prescription Services - the easy way to get a prescription. Your Remote GP is also able to write private prescriptions without you needing to visit a clinic

• Physiotherapy - restoring movement and function. Take advantage of an initial assessment, personalised treatment plan

• Health MOT - knowledge is power. Arrange a Health MOT through the app to get tested on the status of over 20 health markers using a simple blood test kit

• Mental Health Support - looking after your mind. Access an initial video assessment with counsellors, therapists who specialise in cognitive behavioural therapy (CBT) and psychologists

As an HSBC Life policyholder you can enjoy these at no extra cost and with no consultation fees. Services available to you will depend upon the type of policy you have with us. Your children (up to age 16) can also take advantage of the Second Medical Opinion, Remote GP Consultation and Prescription Services.

Version Information

Version
-
Downloads
50K+
Updated on
-
Released
Jan 17, 2026
Requires
Android Varies with device

Statistics

Google Play Rating History

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Rating Distribution

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HSBC Health - Google Play Rankings

No ranking data available yet. Rankings are updated daily.

#45 in Top Free Medical in United Kingdom

HSBC Health users say on Google Play

★★★★★
Rod Strong Rod Strong

Did not have any problems with registration, login or adding family member. So looks ok so far, but not really used app yet.

3 Feb 10, 2025
★★★★
Zyra Reyes Zyra Reyes

could not seem to connect audio for the video consultation using my wireless headphones

0 Oct 28, 2025
★★★
Joseph Cigan Joseph Cigan

Clunky app but shows what I'm covered on. App will constantly need you to sign in which switches between the app and a browser. I've had my profile wiped twice requiring me to enter my details in again to start using. Some buttons either lag or just don't respond. Video call feature was good with gp but didn't want to pair with my headphones so had to talk on loudspeaker which as you can guess I'd rather not do! All in all app is OK hence the rating, but I'm sure it'll smooth out in future.

18 May 31, 2023
★★
Alex Bennett Alex Bennett

The app crashes a lot and is generally slow and buggy to navigate. The sign-in is particularly annoying and often takes multiple attempts before the app recognises and lets you in. the service provided once everything is working is good, but the app needs some major reworking and decent user testing.

11 May 17, 2024
charlie kenworthy charlie kenworthy

I'm trying to get my verification code via email, but it keeps sending me codes that are too long. Which is super annoying. I Haven't even got into the app yet. I think HSBC needs to re-evaluate this app, especially after reading the other reviews. Update; I have now canceled my policies with HSBC as I could not get access to the app.

37 Jan 23, 2025

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