Esri Support icon

Esri Support v1.0.339

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About this app

Developer Description

Get Quick Access to Esri Support

Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone.

With the Esri Support app you can:
1. Find answers to your questions and solutions to technical issues using our generative AI chatbot.
2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more.
3. Explore video tutorials for Esri technologies.
4. Contact Esri Support by phone, chat, or case submission form.
5. Request a call back to get help on your schedule.
6. Manage your support cases, bugs, and enhancements.
7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted.
8. Subscribe to bugs and receive notifications whenever new information becomes available.

What's New

Minor updates and enhancements.

Version Information

Version
1.0.339
Downloads
5K+
Updated on
Dec 8, 2025
Released
Jun 3, 2019
Requires
Android 10

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Esri Support has been downloaded times.

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Esri Support users say on Google Play

★★★★★
A Google user A Google user

It's helpful and an easy way to contact support when you're away from your PC.

7 Jan 31, 2020
★★
Jon Pollack Jon Pollack

50% of the time the app ignores all my inputs and routes me to reception where I have to repeat all the input. Very annoying. It used to work great but broke 3 or 4 months ago.

2 Oct 26, 2021
Lori Jeske Lori Jeske

Repeated alert to update msp. Update is not available. Tried Uninstalling ad reinstalling app. Same issue.

3 Feb 9, 2023

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