LogMeIn Resolve v2.16.39

GoTo Group, Inc.

About this app

Developer Description

This is a secure support app but should only be used with a trusted agent.

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST*

The LogMeIn Resolve mobile app by GoTo allows support agents to troubleshoot a problem you are having on your device.

How to use:
1. Install the app
2. Launch the app
3. Enter the Support Key given to you by your support agent
4. Allow your trusted support agent to connect to your device

Features:
• Chat with your support agent
• Share your screen live with your support agent

LogMeIn Resolve uses Accessibility service in order to provide full remote control of this device during a LogMeIn Resolve session. LogMeIn Resolve does not track or control any action or behaviour through this service outside of a LogMeIn Resolve session.

Version Information

Version: 2.16.39
Downloads: 50K+
Updated on: Oct 16, 2025
Released: Sep 14, 2021
Requires: Android 7.0

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LogMeIn Resolve users say on Google Play

★★★★★

Jeremy Harris

As a support agent who uses the software at our tech support firm, we use the desktop version. I'm leaving a review on the mobile version to tell people, if you're reading people's negative reviews about the app calling it a scam, they got socially engineered. They're mad. And they're taking it out on a legitimate support app because they don't want to admit they were fooled. If you called a legitimate support center and they use this, it's legit.

★★

Thomas Buroker

I hate ads I thought if I wanted to see something dry cut

★

Igor Krymgand

!!!! NOT DOWNLOAD !!!! UNDER ANY CIRCUMSTANCES DO NOT DOWNLOAD. Used for SCAMS. RED FLAG: IF THE AGENT ASKS FOR FULL CONTROL OF YOUR PHONE. I almost believed I talked with a Lufthansa agent, after I couldn't check-in to my flight. Not sure if the developers are the scammers, or if the scammers use this independently. In any case, don't download and be aware!