LogMeIn Resolve v2.16.39
GoTo Group, Inc.About this app
Developer Description
This is a secure support app but should only be used with a trusted agent.
The LogMeIn Resolve mobile app by GoTo allows support agents to troubleshoot a problem you are having on your device.
How to use:
1. Install the app
2. Launch the app
3. Enter the Support Key given to you by your support agent
4. Allow your trusted support agent to connect to your device
Features:
• Chat with your support agent
• Share your screen live with your support agent
LogMeIn Resolve uses Accessibility service in order to provide full remote control of this device during a LogMeIn Resolve session. LogMeIn Resolve does not track or control any action or behaviour through this service outside of a LogMeIn Resolve session.
Version Information
- Version
- 2.16.39
- Downloads
- 50K+
- Updated on
- Oct 16, 2025
- Released
- Sep 14, 2021
- Requires
- Android 7.0
Statistics
Google Play Rating History
Rating Distribution
Downloads Over Time
LogMeIn Resolve has been downloaded times. Over the past 30 days, it averaged downloads per day.
Shaded area shows 30-day prediction based on historical trends
Historical data collection started recently. More data points will be available over time.
LogMeIn Resolve users say on Google Play
As a support agent who uses the software at our tech support firm, we use the desktop version. I'm leaving a review on the mobile version to tell people, if you're reading people's negative reviews about the app calling it a scam, they got socially engineered. They're mad. And they're taking it out on a legitimate support app because they don't want to admit they were fooled. If you called a legitimate support center and they use this, it's legit.
I hate ads I thought if I wanted to see something dry cut
!!!! NOT DOWNLOAD !!!! UNDER ANY CIRCUMSTANCES DO NOT DOWNLOAD. Used for SCAMS. RED FLAG: IF THE AGENT ASKS FOR FULL CONTROL OF YOUR PHONE. I almost believed I talked with a Lufthansa agent, after I couldn't check-in to my flight. Not sure if the developers are the scammers, or if the scammers use this independently. In any case, don't download and be aware!