LogMeIn Rescue Customer v8.9.1-36

GoTo Group, Inc.

About this app

Developer Description

Rescue is a secure support app but should only be used with a trusted technician

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The LogMeIn Rescue Customer allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.

Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more.

How to use:
1) Install the application
2) Launch the application from your Applications folder
3) Enter the six digit pin code given to you by your support technician
4) Allow your trusted support technician to connect to your device

This app uses the Device Administrator permission.

LogMeIn Rescue Customer uses accessibility service in order to provide full remote control of this device during a Rescue session. LogMeIn Rescue does not track or control any action or behaviour through this service outside of a Rescue session.

What's New

Rescue + Mobile has rebranded to LogMeIn Rescue Customer. The application now features a minor update to its icon. All functionality remains unchanged, so you can continue using the application as usual.

Version Information

Version: 8.9.1-36
Downloads: 1M+
Updated on: Nov 25, 2025
Released: Jan 28, 2011
Requires: Android 7.0

Statistics

Google Play Rating History

Current

Average

Range

Rating Distribution

Total Ratings:

Downloads Over Time

LogMeIn Rescue Customer has been downloaded times.

Total Downloads

Last 30 Days

Avg Daily Est.

Shaded area shows 30-day prediction based on historical trends

Historical data collection started recently. More data points will be available over time.

LogMeIn Rescue Customer users say on Google Play

★★★★★

Richard Casas

Nikita was WONDERFUL !!! She fixed my phone by deleting apps, one or more had pop-ups after pop-ups displaying. I could not do anything. The pop-ups were draining the phone's battery. But Nikita fixed my phone!!! I will tell everyone I talk to that Norton has fantastic customer support. Thank you very much. No pop-ups are displaying. Thank you!!!!

★★★★

David Austin

great

★★

Kevin Vandenberg

they tried helping with all in printer spent hours with them resetting everything and having spectrum open tabs for there signals still prints randomly and they are still charging me Microsoft 10.54 a week and I have not used printer in several weeks or months can't print can't find printer everything you can possibly experience has happened and they the company that looks like it's supposed to help doesn't still have same issues with no refunds or responses from Microsoft who is responsible

★

Lenny Bruce White, Sr.

DO NOT DOWNLOAD THIS APP! While it can be used by a trusted technician to solve phone problems it is used much more often by Scammers! Believe the negative reviews! Scammers use this app to gain complete control of your device and to gain unlimited access to all the data on your device! If it's already installed on your phone, UNINSTALL IT NOW! It was installed on my phone without my permission but I noticed it and quickly got rid of it. In many cases, it can't be Uninstalled! DANGEROUS APP!