GoTo v2025.13.1
GoTo Group, Inc.About this app
The GoTo app solves the problem of secure and simple communication for businesses, benefiting professionals who require a reliable and feature-rich platform for calling, messaging, and meetings. Compared to alternatives in the Business category, GoTo stands out with its excellent user rating and significant download numbers, indicating a high level of user satisfaction. However, its lack of permissions raises questions about its ability to integrate with other apps and services. Overall, GoTo's strong reputation and frequent updates make it a trustworthy choice.
Pros
- With over 5 million downloads and an excellent user rating of 4.8/5, GoTo has demonstrated its ability to meet the needs of a large and diverse user base, providing a high level of social proof.
- The app's simple and secure communication features make it an ideal choice for businesses and professionals who require a reliable platform for calling, messaging, and meetings.
- GoTo's developer, GoTo Group, Inc., has a strong reputation and provides regular updates, ensuring that the app stays secure and feature-rich.
- The app's lack of permissions and monetization through ads or in-app purchases means that users can enjoy a distraction-free experience without compromising their privacy or security.
- GoTo's excellent rating and large user base suggest that it is well-maintained and responsive to user needs, making it a good choice for those who value community support.
Cons
- The app's lack of permissions may limit its ability to integrate with other apps and services, potentially reducing its usefulness for some users.
- Some users may find the app's features and functionality to be limited compared to other business communication platforms, which could be a drawback for those who require more advanced tools.
- The app's reliance on internet connectivity may make it less suitable for users who require offline access or have limited internet connectivity.
- The developer's customer support email may not be sufficient for users who require more immediate or personalized support, potentially leading to frustration and dissatisfaction.
Best for: The ideal user for GoTo is a business professional or team leader who requires a simple, secure, and reliable platform for communication and collaboration, has a moderate level of technical skill, and values ease of use and minimal setup, making it suitable for a wide range of industries and use cases.
Developer Description
GoTo Mobile is a simple & secure calling, messaging & meetings solution
On top of that, get more ways to meet your customers' rising expectations with our multi-channel inbox communication capability through SMS, Webchat and Social Media channels, all in one place.
Simple business communication:
- Work from anywhere and stay connected with your customers and colleagues
- Use your personal device without compromising your private phone number
- Consolidate all your voice, messaging and video communications in one app
- Take advantage of HD Audio and Video Quality in all your communications
- Control all your meetings through Business Calendar Integration & Meeting Reminders
Empower your business:
- Control what business number your customers see by switching between multiple business numbers through the Caller ID Swap feature
- Make sure your customers receive calls from numbers they know by enabling Call Back with the original caller ID
- Fully manage the behaviour of an incoming call through Find Me Follow Me
- Never miss a call with Instant Response, allowing you to automatically send a text message to calls you could not answer
- Switch to your PSTN cellular phone number if you’re in a remote area where data coverage is poor
- Retrieve and merge your device’s local contacts with your company’s contacts
Engage with your customers:
- Never miss a message through Inbox, where your SMS, social, surveys, and web chat conversations are all in one place
- Assign, unassign and resolve conversations on the go directly from GoTo mobile
- Control your customer communication by initiating conversations with them
Download the GoTo mobile app today!
Privacy
Given the app's lack of permissions, it is likely that GoTo collects minimal user data, primarily limited to account and usage information. However, users should still be cautious when using the app for sensitive or confidential communications, and consider using additional security measures such as encryption or secure messaging apps. To further protect their privacy, users can review GoTo's privacy policy and terms of service to understand how their data is being used.
Tips
To get the most out of GoTo, users should start by exploring the app's settings and features, such as customizing their notification preferences and setting up their profile. Additionally, users can optimize their app performance by ensuring they have a stable internet connection and closing unnecessary apps to reduce battery drain. By integrating GoTo with other business apps and services, such as calendar or contact management tools, users can further enhance their productivity and streamline their workflow.
What's New
AI Call Summary: If you have the Advanced Reporting & Analytics add-on, you now have access to your AI Call Summary per each recorded call, as well as its associated sentiment analysis.
Version Information
- Version
- 2025.13.1
- Downloads
- 5M+
- Updated on
- Dec 17, 2025
- Released
- Sep 17, 2019
- Requires
- Android 9
Statistics
Google Play Rating History
Rating Distribution
Downloads Over Time
GoTo has been downloaded times. Over the past 30 days, it averaged downloads per day.
Shaded area shows 30-day prediction based on historical trends
Historical data collection started recently. More data points will be available over time.
GoTo - Google Play Rankings
Top Rankings
| Rank | Country | Category | List | Change |
|---|---|---|---|---|
| — |
Ranking History in
No ranking data available yet. Rankings are updated daily.
#66 in Top Free Business in United States
#18 in Top Free Business in Italy
#39 in Top Free Business in United Kingdom
#41 in Top Free Business in Germany
GoTo users say on Google Play
We listened to the webinar. Our staff of 4 works for an ASC. Very informative and we took some of the suggestions that were given. Thank you!
Besides issues with audio, it was smooth
feed going in and out
The sound was awful. I had my device volume as high as it would go, but still could not hear what she was saying. The fact that her back was to the camera made hearing the lesson more difficult, it was frustrating .
The app is super slow and gets screen stuck whenever I am attending important webinar sessions. Also doesn't contain options to adjust the screen ratio.
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