HomeExchange - House Swapping v8.21.3

★★★★★

Ana Cuchi Gracia

HomeExchange has been a lifesaver for us as a family with little kids. Traveling with children can be stressful and expensive, but this app makes it so much easier and more affordable. Instead of squeezing into hotel rooms, we get to stay in real homes with kitchens, playrooms, backyards, and all the little things that make kids (and parents!) enjoy

★★★★

Warwick Schaffer

since we started about a year ago, there have been improvements in the search which has made the app much better. we have received a number of guests and stayed in a number of places and it's worked fantastically well and been a fun experience. I think the app would be further improved if there was some kind of instant book introduced for those that were prepared to accept that. This would reduce the overhead in finding a place. Although the chatting involved in finding a place can be fun.

★★★

Mareike Moeller-Holtkamp

I am new to HE, disappointed with the low number of homes showing as available. I had to send a lot of messages to the homes marked as grey to get a positive response. The majority requires a minimum stay of 5 or 7 nights, so not suitable for short breaks. I've booked flights and am concerned about last minute host cancellations; what are the repercussions and how often do hosts do this? I had to pay membership before hosting my first guests, ideally would have liked a month after to decide.

★

Borja Fernandez

I spent over 2 hours struggling to finalize an exchange request because of a technical bug on their platform. Once the exchange was officially approved, I spent several more hours preparing — packing luggage, arranging bedding, and then getting everything ready at the apartment as I had already entered it Then, without previous warning, the exchange was cancelled. I had already paid, and no refund was issued. Their response from a guy named Franck? Essentially, “it’s not our problem.”