TELUS Health Virtual Care v2025.11.5

TELUS Health Virtual Care

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About this app

24/7 care for you & family

Experience personalized virtual care from Canadian healthcare professionals via encrypted text and video, anytime, anywhere in Canada, available through your employer or insurer. Memberships extend to immediate family members (partner and dependents under 26).

Start a consultation with our care team for help with physical and mental health concerns, including:
• Medical advice
• Diagnosis
• Refill and new prescriptions
• Mental health support and assessment
• Specialist referrals
• Requests for lab tests and imaging

DISCLAIMER

TELUS Health Virtual Care is not meant for medical emergencies. For emergencies, call 911 or go to the nearest Emergency Room.

Our care team does not prescribe controlled substances (e.g. narcotics, stimulants (including ADHD medication), opioids, benzodiazepines, cannabinoids or barbiturates).

TELUS Health Virtual Care is not a replacement for your family doctor. Our healthcare professionals should not be your primary point of contact for chronic diseases such as cancer, or other complex care.

ACCESSIBILITY

Our service is also available in a web-based version. We recommend the use of the web-based version for users with accessibility considerations. https://virtualcare.telushealth.com/patient

Developer Website
http://telushealth.com/virtualcare

App Support
http://telushealth.com/virtualcare

Privacy Policy
https://virtualcare.telushealth.com/privacy