HelloBetter v1.35.3

HelloBetter

About this app

The HelloBetter app addresses the need for accessible online therapy, providing a platform for users to receive professional help on prescription. This app benefits individuals who require mental health support but face barriers to traditional in-person therapy, such as those with mobility issues or living in remote areas. Compared to other medical apps, HelloBetter stands out with its focus on prescribed therapy, but its lack of user ratings and limited download data raises questions about its effectiveness and user satisfaction. As a free app with no ads or in-app purchases, HelloBetter's commitment to user-centricity is commendable, yet its impact and reliability need further assessment.

Pros

HelloBetter's prescribed online therapy model offers a unique and potentially more effective approach to mental health support, as it involves professional guidance and monitoring.
The app's lack of ads and in-app purchases ensures a distraction-free and financially transparent experience for users, aligning with its mission to provide accessible therapy.
With no permissions requested, HelloBetter demonstrates a strong commitment to user privacy, which is particularly important for a medical app dealing with sensitive personal information.
The developer's provision of a dedicated website and support email indicates a willingness to engage with users and address their concerns, contributing to a positive user experience.
As a free service, HelloBetter lowers the barriers to entry for individuals seeking therapy, making mental health support more accessible to a broader audience.

Cons

The absence of user ratings and limited download data makes it challenging to assess the app's effectiveness and user satisfaction, which could deter potential users seeking social proof.
Without more information on the app's functionality and user interface, it's difficult to evaluate its usability and overall user experience, particularly for those unfamiliar with online therapy platforms.
The app's requirement for Android 8.0 or higher might exclude users with older devices, potentially limiting its reach among those who could benefit from its services.
The lack of detailed information about the therapy process, including the qualifications of therapists and the types of issues addressed, might raise concerns among potential users about the quality and scope of the service provided.

Best for: The ideal user for HelloBetter is an individual seeking professional mental health support who values the convenience and accessibility of online therapy, has a device compatible with Android 8.0 or higher, and is looking for a free, ad-free experience with a strong focus on privacy and user-centricity, potentially including those with mobility issues, remote workers, or individuals in areas with limited access to traditional therapy services.

Developer Description

Online therapy on prescription

With HelloBetter, you get effective psychological support - without waiting time, and free of charge on prescription. Psychological support - no matter where you are? You can get it with the HelloBetter app. Developed by psychologists and psychotherapists.

How does it work?

Step 1: Choose your HelloBetter online therapy course on hellobetter.de.

Step 2: Get a prescription from a doctor for your chosen therapy course. (You can find all the information you need on hellobetter.de).

Step 3: Send the prescription to your health insurance company - they will cover all costs.

Step 4: Your health insurance company sends you an access code - enter it on hellobetter.de and you're ready to go.

Step 5: Download the app and take HelloBetter with you wherever you go.

Which HelloBetter courses do I get for free?

• HelloBetter Stress and Burnout

• HelloBetter Insomnia

• HelloBetter Panic

• HelloBetter Diabetes

• HelloBetter Vaginismus Plus

• HelloBetter Chronic Pain

You can use all these online courses in the app, just as you can on your laptop or PC.

What does the app offer?

HelloBetter offers support for psychological complaints and is based on proven methods of cognitive behavioral therapy. The effectiveness of our online courses has been confirmed in clinical studies.

In the HelloBetter app, you can:

• Plan empowering activities that boost your mood and motivation

• Keep a diary to document changes

• Check the evolution of your symptoms over time with a professional symptom check

• Identify progress and develop habits that support your mental well-being in the long term.

• Be in contact with your personal HelloBetter psychologist and get personal feedback after each session.

About HelloBetter

Our mission is to make psychological support accessible to everyone, free of charge, and without waiting. With HelloBetter, you can take immediate action to care for your mental health. Find the online therapy course that's right for you.

During the course, you will be supported and guided by one of our psychologists. HelloBetter's digital health applications (DiGAs), are tested and approved by the Federal Institute for Drugs and Medical Devices. This means that the strictest safety and data protection standards are met.

Privacy

Given that HelloBetter requests no permissions, the risk of data misuse appears to be minimal. However, users should still be cautious about the information they share during therapy sessions, as with any online service. It's also advisable to review the app's privacy policy and terms of service to understand how user data is handled and protected.

Tips

To get the most out of HelloBetter, users should start by familiarizing themselves with the app's interface and features, possibly through a guided tour or introductory session. Regularly checking for updates can ensure access to the latest features and improvements. Additionally, users should consider setting reminders for their therapy sessions to maintain consistency and maximize the benefits of the service.

What's New

With this update, we've made technical improvements and bug fixes for a better app experience.

Version Information

Version: 1.35.3
Downloads: 50K+
Updated on: Dec 29, 2025
Released: Oct 20, 2020
Requires: Android 8.0

Statistics

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HelloBetter - Google Play Rankings

Rank	Country	Category	List	Change
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No ranking data available yet. Rankings are updated daily.

#48 in Top Free Medical in Germany

#47

BloodPressure DB – BP Tracker

#48

HelloBetter

#49

prisma APP

HelloBetter users say on Google Play

★★★★★

edykevwe101

open feedback account and device to all App

★★★★

Aliquis Inplateis

Habe das App für Stressbewältigung ausprobiert. Einiges gut, einiges nicht so. Technisch teilweise holprig - Eingabe verzögert oder lädt langsam, bricht plötzlich ab. Was schade ist, ist dass man den Kurs nicht nochmal neu starten kann, wenn er abgeschlossen ist, um die Übungen zu wiederholen.

★★★

Dan-Timon Rudolph

Leider ist die App ziemlich buggy, braucht ewig zum Laden von Seiten, manchmal wird das Tagebuch nicht gespeichert. Die Datumsanzeige ist nicht aktuell, bei neuen Einträgen ist oft unklar, ob man gerade für heute oder gestern einträgt. Die Webversion ist super, zwingt aber auf dem Handy die App auf. Schade.

★★

Chirag Arya

why its so hard to change the language from German to English on the app?

★

Gabi

Es funktioniert nicht. Die Kurse sind wegen technischer Probleme bei Google play nicht zugänglich und es stresst mich, oberflächlichen Quatsch zu beantworten. Das hab ich auf der Arbeit den ganzen Tag. Sinnlos.